SchoolCafe Resources

How to Register, Add Student, Make a Payment, Setup Automatic Payments and Setup Low Balance Alerts


REGISTRATION

  1. Select “Create a new account”
  2. Select “I’m a Parent” and select “Next”
  3. Enter your name and contact information, and then select “Next”
  4. Create a username and password you will easily remember, and confirm the
    password
  5. Set up a security question and answer (in case you do forget your login
    credentials) and select “Next”
  6. Read and accept the Terms & Conditions, and then select “Create My Account”

ADD STUDENT(S)

  1. At the top of your Dashboard, select “Add a Student”
  2. Enter your student’s information as requested
  3. Select “Search & Verify student”
  4. Verify the student found is accurate and select “Add this Student”

MAKE A PAYMENT

  1. At the top of your Dashboard, select “Make a Payment”
  2. Enter payment dollar amounts for each student as desired and select “Checkout”
  3. (Optional) If your district allows for purchasing of other types of school
    items (yearbooks, fees, etc.), you will see a “School Store” button, where
    you can enter payment amounts for those items as well. If the district does
    not accept those kinds of payments through SchoolCafé, this button will not
    be visible.
  4. On the Checkout screen, confirm the total and select an existing payment
    method, or choose “Add a New Card” to add a new card. a. When adding a new card, you can enter your card’s details and either
    save the card (even making it your default payment card) or simply use
    it for a one-time payment.
  5. When you have confirmed all details, select “Submit” to complete the payment.
    Funds are typically available at the child(ren)’s school(s) within 20 minutes.

SET UP AUTOMATIC PAYMENTS

  1. From your Dashboard, locate an individual student on your account and select
    the blue text next to “Automatic Payment” (the text will say either “Not Set”
    or “Set for …”)
  2. In the first field, enter a Payment Amount. This amount will be paid
    automatically.
  3. In the next field, enter a balance threshold. This tells SchoolCafé how low
    the student’s balance must be before the payment will be made.
  4. Select a payment source or select “Add a Card” to add a new card.
  5. In the last field, confirm the date that the Automatic Payment will expire.
    (Note: this date should be before your payment source expires, if possible!)
  6. Select “Save”

SET UP LOW BALANCE ALERTS

  1. From your Dashboard, locate an individual student and select the blue text
    next to “Low Balance Alert” (the text will say either “Not Set” or “Set for …”)
  2. In the first field, enter a balance threshold. This tells SchoolCafé how low
    the student’s balance must be before a low balance alert is sent to you.
  3. In the next field, enter how often you would like to receive a reminder that
    the student’s balance is below the threshold. This is helpful in case you
    miss an email or alert.
  4. Select “Save”

NEED MORE HELP?

For answers to frequently asked questions, and to get the most up-to-date help
with this or any other information not covered here, please visit our website at
https://www.schoolcafe.com and select “FAQs”

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